An Overview of SalesForce Testing:
SalesForce.com is one of the most widely employed Customer Relationship Management (CRM) tools. It was founded by Marc Benioff and is presently headquartered in San Francisco, USA.
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The primary purpose of a CRM tool is to maintain the company’s relationship with its customers after the product has been delivered to them. Over time, SalesForce has expanded its services to include cloud storage, reducing the need for physical servers to store web application data.
In addition, cloud-based storage doesn’t necessitate the installation of any additional hardware or software to use the application. It enables businesses to lower development costs and build applications in a shorter period of time.
This tutorial on SalesForce Testing will give you an insight into how to carry out SalesForce testing, its benefits, and other features, in simple terms for easy comprehension.
What You Will Learn:
Advantages Of Using SalesForce
Below are the various advantages that can be derived from using Salesforce:
- Over 82,000 companies globally use SalesForce platform.
- Helps to maintain a positive relationship with the customers.
- Improves communication between customers and organizations.
- Automates daily tasks.
- The developers’ productivity is also increased as SalesForce provides inbuilt objects to minimize the development effort.
- No additional software is needed to use SalesForce.
- Developers can reuse the existing applications using the integrated SalesForce app store called App Exchange. SalesForce also allows developers to develop their own custom applications.
- Inbuilt reporting mechanism.
- SalesForce administrators can create internal users within the SalesForce platform.
SalesForce provides the graphical representation of the number of users logged in, tasks assigned to each user, and data added to SalesForce.
The below image represents how the Salesforce.com dashboard screen will look.
The below image displays the types of inbuilt reports that can be produced on the SalesForce platform.
Recommended SalesForce CRM Testing Service Providers
#1) QASource – A company offering comprehensive QA testing services, specializing in SalesForce Testing
Best for companies seeking full-time QA testing engineers to enhance their team’s resources or manage the entire QA function.
QASource is a leading software engineering and QA services company providing dedicated, full-time testing engineers and a comprehensive suite of QA testing services to help you release superior software faster.
They specialize in Salesforce testing, automation, and optimization services to help your business maximize your investment. With a team of over 800 engineering experts located in both offshore and nearshore locations, it has been providing software testing services to assist Fortune 500 companies and startups since 2002.
QASource is based in Silicon Valley with testing teams and state-of-the-art testing facilities in India and Mexico. Several clients of QASource include Ford, Oracle, Prudential, eBay, Target, Facebook, and IBM.
Other Core Services: Automation Testing, API Testing, Functional Testing, Mobile Testing, Salesforce Testing, DevOps services, and dedicated full-time engineering teams.
#2) ACCELQ for Salesforce – Cloud-based Salesforce no-code test automation.
Continuous Testing & Automation on Salesforce. ACCELQ is the Official Salesforce ISV partner and available on Salesforce App Exchange. What sets us apart in Salesforce Test Automation is that as an ISV partner, ACCELQ is aligned with Salesforce releases to ensure smooth Salesforce upgrades with robust Automation testing.
Our AI-powered no-code test automation cloud platform is optimized for Salesforce-specific Dynamic technology.
ACCELQ delivers seamless support for the Salesforce Technology stack and has proven to speed up automation development by 3 times and lower maintenance by 70%, resulting in over 50% cost savings and enabling alignment with Continuous Delivery.
Other Core Services: ACCELQ Web, ACCELQ API, ACCELQ Mobile, ACCELQ Manual, and ACCELQ Unified.
#3) ScienceSoft – Testing Services for High-Performing CRM
Suited for businesses seeking a dependable and trustworthy CRM testing partner.