Check out this list of the finest Bug Tracking Tools: Streamline Defect Management With These Premium Bug or Issue Tracking Instruments
We are testers – or to put it differently, bug detectors. Fault/Defect/Issue/Bug/Incident – regardless of the term we choose – our key task is to identify, document, report, manage, and monitor such issues. Using a spreadsheet for documenting/tracking and emails for reporting/alerting/communicating isn’t a bad idea.
Recommended IPTV Service Providers
- IPTVGREAT – Rating 4.8/5 ( 600+ Reviews )
- IPTVRESALE – Rating 5/5 ( 200+ Reviews )
- IPTVGANG – Rating 4.7/5 ( 1200+ Reviews )
- IPTVUNLOCK – Rating 5/5 ( 65 Reviews )
- IPTVFOLLOW -Rating 5/5 ( 48 Reviews )
- IPTVTOPS – Rating 5/5 ( 43 Reviews )
However, as the scope of projects, the number of test cycles, and the number of people involved grow, it becomes essential to utilize a more comprehensive system that simplifies and standardizes the handling of these issues. Doing so helps us concentrate on detecting more bugs in the AUT rather than handling the ones that we’ve already identified.
In response to this need, the QA world has seen the introduction of numerous bug tracking systems or defect administration tools over time.
As expected, all tools within a particular ‘genre’ possess common/resembling features that we can rely on.
Key features for Bug tracking software:
- Reporting functionality – Includes comprehensive fields that allow you to provide details on the bug, environment, module, severity, screenshots, etc.
- Task Allocation – After all, what’s the point of finding a bug if you can’t share it with others, right?
- Progress through life cycle phases – Workflow
- Work logs/history/comments
- Reports – Graphs or charts
- Storage and Access – Every entity in a testing process should have a unique identifier. This also applies to bugs. Hence, a bug tracking tool must allow assigning an ID that can be used to store, access (search), and organize bug data.
The previously listed features are vital for any software claiming to be a bug tracking application. Besides those, there could be other handy features such as a watchlist, stored searches, etc., and some quality assurance aspects like voting, real-time bug information stream, etc.
While these additional features are nice to have, it is the core features that play a crucial role in the evaluation and choice of a bug tracking tool. Needless to say, economic factors also influence the decision-making.
It’s evident that the market is packed with all sorts of tools—with some being the perfect match for certain projects, while others may not fulfill the needs. The rest of this article will delve into some of the highest-ranked bug tracking tools out there and offer a short overview of each.
Topics Covered:
- Advantages of Utilizing a Bug Tracking System
- 18 Leading Bug Tracking Software Solutions
- #1) Backlog
- #2) Katalon TestOps
- #3) Kualitee
- #4) BugHerd
- #5) Bird Eats Bug
- #6) Userback
- #7) Bugzilla
- #8) JIRA
- #9) Mantis
- #10) Trac
- #11) Redmine
- #12) Micro Focus ALM/Quality Center
- #13) FogBugz
- #14) IBM Rational ClearQuest
- #15) Lighthouse
- #16) Zoho Bug Tracker
- #17) The Bug Genie
- #18) BugHost
- Supplementary Tools
- Conclusion
Benefits of Deploying a Bug Tracking System
Can a Defect Tracking Tool Elevate Your Capabilities as a Tester?
I am generally not keen on tools that only serve a single purpose. Be it a kitchen appliance or a work management application, it should cater to several needs.
A defect tracking tool offers more than just enhanced management. Did you know that defect tracking tools can also support you in becoming a more proficient tester?
In this section, we’ll look at how this is possible.
Why Should You Use a Defect Tracking Tool?
While using spreadsheets for reporting, tracking, and managing bugs might be a short-term solution for small teams and projects, it’s not a long-term strategy.
To elaborate, here’s why:
#1) Excessive bulky emails: Spreadsheets with attached screenshots can result in large files. This can lead to potential problems like email delays or mailbox full alerts.
#2) Absence of real-time visibility into bug discovery and progress: Issues might not be reported or updated in real-time, which can cause delays in their resolution. Without an automatic alerting system in place, defects may remain unattended.
#3) Assignment difficulties: It can be a challenge to keep track of who is working on which issue and their progress. Dedicated communication may be required to gather such information.
#4) Lack of a unified repository: Having numerous folders or systems for storing different versions of bugs can make locating and accessing specific data difficult.
#5) Manual collection and consolidation of defect statistics: Gathering raw defect data and manually organizing it for analysis can be time-consuming and may limit the types of reports that can be generated.
In contrast, defect tracking systems provide a unified location for storing and accessing bug data, real-time updates, team collaboration capabilities, and the option to generate reports.
3 Non-material Advantages of Utilizing a Bug Tracking System
#1) Comprehend Defect Trends: Analyzing previously reported bugs can reveal patterns, such as which components/modules have more issues or common platform/compatibility related issues.
#2) Learn About Defect Reporting Standards: Examining how previous defect reports were managed can aid in enhancing the quality of future reports. It can also provide insight into what types of issues were rejected or returned due to “Not enough information.”
#3) Avoid Duplicates and Invalid Suggestions: Being aware of the history of reported bugs can prevent duplicate reports or enhancement suggestions that have already been reviewed and rejected. This enables testers to concentrate on detecting new bugs and customizing their reports to effectively communicate with the development team.
Thus, let’s make the most of defect tracking tools and boost the efficiency of our testing process!
18 Most Commonly Used Bug Tracking Software Solutions
Here are a few of the most distinguished bug tracking tools:
#1) Backlog
Backlog is a web-based bug tracking and project administration software designed for development teams. It enables straightforward bug reporting with a comprehensive history of updates, comments, and status changes. Users can effortlessly find reported issues using search and filtering options.
Besides bug tracking, Backlog is also widely used for managing IT projects with features like sub-tasking, Kanban-style boards, Gantt and burndown charts, Git and SVN repositories, Wiki pages, and IP access control. It even has native iOS and Android apps!