Today, our attention will be on an intriguing Software Testing subject that invariably creates a buzz in any company. From the perspective of a tester or QA, one immediately thinks of Testers vs. Developers.
Testers The Agitators
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It is quite amusing that most developers globally regard Testers as the trouble instigators.
In their defense, no one prefers to have flaws pointed out in their own creation. This is essentially what we (testers) do, nonetheless, our objective is to deliver a quality product to the customer. There’s an undeniable undercurrent of tension between these two roles at some point.
This tension is due to the differences in the nature and responsibilities of these two roles.
When the count of bugs escalates, or if they are particularly severe, it could pose challenges for the developer, leading to aggravation towards the count as well as the individual who points them out. Discrepancies between these two roles are not limited to one aspect but span across several areas.
So, how can a cordial and understanding relationship between Testers and Developers be fostered?
Drawing from my experience, the most effective solutions are collaboration and friendship.
Befriending a developer would enable you to highlight problems without causing offense, thereby encouraging him to rectify them positively and efficiently. It is incumbent upon both parties to ensure the final product works optimally. Simultaneously, the developers must produce a bug-free output.
The testers must guarantee that if bugs are present, they should be identified and addressed promptly with the right approach and within the scope, ensuring timely completion.
Long term collaboration between a QA and a team naturally leads to a more amicable relationship with the developers.
By working as a cohesive unit, you can identify defects sooner, which is always commendable. Additionally, active participation in design and feature discussions enlightens developers about potential improvements, thereby advancing quality consciousness.
Even though you, as a tester, can unearth Defects, it is beneficial to exchange testing strategies with Developers. This could assist developers to test more thoroughly before releasing the product. However, this is feasible only when everyone involved is amenable to focusing on the ultimate goal, which is “to deliver with quality”.
What strategies do you think contribute to a healthy relationship between developers and QA?
Here are a few of my suggestions:
#1) Make your strategies known to developers. Don’t withhold it with the intention of raising it as an issue later.
#2) Attempt to cultivate a friendly relationship with developers, providing a sense of comfort to share thoughts openly with you.
#3) Maintain positivity in your project reporting style to avoid hurting anyone’s feelings.
If you are a developer or QA, feel free to contribute to this discussion, our ultimate aim being “delivering quality output” collaboratively.
About the Author: This guest article is by ‘Tejaswini Patil’. She holds an Associate Manager QA position at an E-learning firm.
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