Utilizing Confluence Software: An Instructional Guide for Beginners
In our prior All-Inclusive JIRA Training Series, our topic of discussion was Zephyr for JIRA. Currently, let’s delve into the specifics of Atlassian Confluence.
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Merriam-Webster dictionary defines confluence as “a merging or flowing together at one point, congregating, or assembling.”
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In line with its definition, Confluence software, a product of Atlassian, is a powerful team collaboration tool that enables teams to collaborate and disseminate information effectively.
Confluence functions as a central repository of knowledge and can be likened to a wiki page with sophisticated content creation tools.
The Confluence content collaboration tool is provided both as a subscription-based (SaaS) hosted on the cloud, and a Self-Hosted application which one can opt to install on an in-house dedicated server or use Confluence Datacenters.
This Confluence tutorial will concentrate on the subscription-based option.
Download: This tool can be downloaded from this link.
Table of Contents:
Why is Confluence required?
How frequently do testers experience scenarios where requirements alter after development has commenced? Owing to inadequate communication regarding these amendments, testers may be unaware of them prior to the onset of testing. This results in frustration as reported bugs are subsequently marked as Invalid. The credibility of testers suffers, along with confusion and uncertainty regarding other uncommunicated changes in the application.
Another typical issue is the difficulty in locating essential information buried in lengthy email threads.
Collaboration tools address these issues:
- All information is stored in a single central location, making it easily accessible to all users, eliminating the need to sift through email threads or meeting notes
- Notifications are triggered by updates, ensuring users remain informed about the most recent discussions
- Straightforward learning curve, requiring no specific training or certification
- Confluence can be employed for multiple applications, to be discussed further in this article
Advantages
#1. Content management
Confluence provides user-friendly content creation tools, including text formatting, tables, document linking, etc. Content can be divided into separate spaces and ordered hierarchically as required.
#2. Search
Confluence supports full-text search across all content. The search results encompass matching results from pages and comments, offering advanced search capabilities.
#3. Confluence Templates
Confluence supplies best practice templates for creating pre-formatted pages.
#4. Integration with JIRA
JIRA and Confluence integrate seamlessly, facilitating the tracking of development work in JIRA and report generation via automatic linking.
#5. Page and File versioning
Confluence automatically preserves older versions of pages and files, allowing easy comparison of differences, and reversion to earlier versions if necessary.
#6. Feedback
Users can leave feedback in the form of comments on pages, fostering collaboration and easy referencing.
#7. User Management
Confluence supports user and group-based permissions, providing distinct viewing, editing, and admin permissions for each space.
#8. Add-ons and plugins
Confluence offers an extensive array of add-on plugins, extending its functionality beyond